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Table 1 Comparison of the three dimensions of the intra-organizational legitimacy of technology

From: Why technology adoption succeeds or fails: an exploration from the perspective of intra-organizational legitimacy

DimensionAssessorCriteriaPower resourceSpot of actionMechanismThe role
Performance legitimacyOther users on the marketTechnical maturity, market ranking, cases of influential and successful adoption, etc.Based on external performance recognitionWhen decide whether or not to adopt the technologyAffecting the technology adoption decisionImportant reference for the adoption decision
Organizational membersaTechnology-organization fit, cost-benefit ratio calculation in technology adoptionBased on internal performance recognitionOrganizational members will to meet the change requirements for the technology useAffecting organizational members tolerance to the application challenges, like resource-demands, change requirements, amounts of problems, etc.The basis on which the technology is used
Task legitimacyOrganizational leaders and multi-level managersCompulsory strength of task of the technology adoptionBased on the recognition of organizational authoritiesAmount of formal resources input into the technology applicationDecide the amount of formal organizational resources input, the organizational members’ will to adapt to the technology, the room left for the opponents to negotiateTo guarantee the success of technology adoption
Value legitimacyOrganizational membersImplication of the technology for long-term organizational developmentBased on the recognition of the technology acting on the organizational futureDrive the informal resources input for technology applicationInitiate the organizational members to cooperate with technology adoption. When formal resources lack, it activates the informal resources input to maintain the technology's survival; when task legitimacy and performance legitimacy are given, it facilitates technology application.To help the technology to survive during crises and promote its application when used
  1. aIncluding the decision-makers